Dimension Data CloudControl Storage upgrade programme: Change to Standard/High Performance/Economy Disk Speeds in AP3 (Singapore) Effective November 1st
Scheduled Maintenance Report for NTT Ltd. Cloud
Completed
The scheduled maintenance has been completed.
Posted Nov 02, 2018 - 02:00 UTC
Verifying
Change has been successfully implemented and testing confirms the change is working as designed.

We will leave this notification up through 02:00 UTC Friday simply to make users aware of the change but the maintenance event is complete.
Posted Nov 01, 2018 - 14:53 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 01, 2018 - 14:01 UTC
Scheduled
Dear Client

As part of our ongoing improvement initiatives, we will be kicking off our storage upgrade programme to give a better, predictable and consistent experience when it comes to cloud storage. We have invested new industry-leading hardware to meet the above and to ensure sustainable performance as we continue to grow.

To this end, on Thursday November 1st, the following disk speeds (tiers): Economy, Standard and High Performance, in AP3 (Singapore) will be transitioned to our new “burstable” storage environment.

In AP3, the change will be implemented in 2 stages:

STAGE 1: Application of storage changes to newly provisioned disks; during expansion of current disks and when disk speed changes are made. This change will be applied on November 1, 2018.

STAGE 2: Application of the storage changes to the existing disks. This change is now planned to be applied in mid-November.

There is no downtime or maintenance associated with this change, hence the enablement will occur outside of the software upgrade window on November 1, 2018 at approximately 10:00 PM Singapore Time (14:00 UTC)

Here is a summary of the impacts that should be expected with the first stage:


For all newly deployed servers, new disks added to existing servers, and changes to existing disks such as disk expansion or a change in disk speed:

1. Disks will be allowed to burst up to the following IOPS limits:

ECONOMY: Greater of 100 IOPS or 0.5 IOPS/GB based on the size of the disk
STANDARD: Greater of 500 IOPS or 3 IOPS/GB based on the size of the disk
HIGH PERFORMANCE: Greater of 800 IOPS or 6 IOPS/GB based on the size of the disk

Example: A 100 GB Disk using Standard Disk Speed will be assigned a 500 IOPS maximum. A 180 GB Disk using Standard Disk Speed will be assigned 540 IOPS maximum (180 GB x 3 IOPS/GB).


2. Disks will be allowed to burst up to a Throughput limit equal to the IOPS maximum x 16 KB. This limit applies in addition to the above IOPS limit.

Example: A 100 GB Disk using Standard Disk Speed will be assigned an 8,000 KB/second Throughput maximum (500 IOPS x 16 GB). A 180 GB Disk using Standard Disk Speed will be assigned an 8,640 KB/second Throughput maximum (540 IOPS x 16 KB)


For more information please refer to the “Introduction to Disk Speeds" section of the following article:

Introduction to Cloud Server Local Storage ("Disks") and Disk Speeds - https://docs.mcp-services.net/x/UwIu
Posted Oct 26, 2018 - 16:37 UTC
This scheduled maintenance affected: AP - Singapore (NTT Cloud AP3).