Impact: UI/API will be in UI/API maintenance mode see note below for restrictions. In addition the Australia Geographic Region VPN and all Sydney Data Center VPN access will be down for up to 30 minutes. However vpn access will still be available for New Zealand and Melbourne through Data Center VPN. See link below for more info on Region VPN verse Data Center VPN. Sydney client CPNC connections and vm console access will remain available.
On the date listed below engineers will be performing maintenance in the following locations. This maintenance is needed to perform upgrades to VPN devices supporting the cloud and managed hosting platform. During this maintenance, engineers will be upgrading Client to Site VPN devices to the latest vendor approved and tested IOS release.
Change Reference Number: CHM116755961
Australia/ New Zealand (All Locations): Friday January 12th 09:00 PM Australia Eastern Standard Time (11:00 UTC)
Expected Total Duration: 2 Hour
Note this maintenance is specific only to the affected data center locations and other Geographic Regions will continue to function normally.
Note: Network Maintenance Mode:
1) The Admin UI and API will be available during the maintenance window, but users will be subject to the restrictions described in #2 below.
2) Starting at the beginning of maintenance event, the Admin UI and API will stop accepting any requests for actions related to Cloud Networks. This means users will not be able to deploy or make changes to Vlans, VIPs , ACLs or NATs. Please note that all deployed Cloud Servers and Networks will continue to function as normal - the system will simply block actions from being made using the Admin UI or API.
3) Except for the restrictions related to Cloud Networks all other Cloud functions will continue normally.
4) Once the maintenance is complete, the ability to take actions related to Cloud Networks will be restored.
Dec 14, 20:15 UTC