SCHEDULED MAINTENANCE: NORTH AMERICA (ALL LOCATIONS) VPN INFRASTRUCTURE
Impact: UI/API will be in maintenance mode for all locations see note below for restrictions. In addition the Geographic Region VPN access for North America locations will be down for up to 30 minutes. However, Datacenter Location VPN access will still be available for all locations except US East (NA1) see link below for more details on VPN access.
On the date listed below engineers will be performing maintenance in the following locations. This maintenance is needed to perform upgrades to VPN devices supporting the cloud services. During this maintenance, engineers will be upgrading the Geographic Region VPN devices to new hardware. During the maintenance the UI/API will be in maintenance mode for all locations see note below for restrictions. In addition, the Geographic Region VPN access for North America locations will be down for up to 30 minutes. However, Datacenter Location VPN access will still be available in all locations except US EAST(NA1).
Change Reference Number: CHM117394549
North America: (All Locations): Friday March 2nd 09:00 PM US Pacific Standard Time (3/3 05:00 UTC)
Expected Total Duration: 2 Hour
Note this maintenance is specific only to the affected data center locations and other Geographic Regions will continue to function normally.
Note: Network Maintenance Mode:
1) The Admin UI and API will be available during the maintenance window, but users will be subject to the restrictions described in #2 below.
2) Starting at the beginning of maintenance event, the Admin UI and API will stop accepting any requests for actions related to Cloud Networks. This means users will not be able to deploy or make changes to Vlans, VIPs , ACLs or NATs. Please note that all deployed Cloud Servers and Networks will continue to function as normal - the system will simply block actions from being made using the Admin UI or API.
3) Except for the restrictions related to Cloud Networks all other Cloud functions will continue normally.
4) Once the maintenance is complete, the ability to take actions related to Cloud Networks will be restored.
Feb 21, 03:19 UTC