Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 19, 2019 - 04:00 UTC
Scheduled
Impact: During the maintenance clients with CPNC Site to Site VPN and Direct Connect Service without High Availability option will go down for 5 to 15 minutes. Clients with High Availability may see brief latency during fail-over process.
Dear Client
On the date and time listed below engineers will be performing maintenance in the following cloud locations. This maintenance is necessary to perform vendor recommended IOS upgrade to network devices supporting the CPNC service. Current IOS is soon to be end of life. During the maintenance clients with CPNC Site to Site VPN and Direct Connect Service without High Availability option will go down for 5 to 15 minutes while the devices reload. Clients with High Availability may see brief latency during fail-over process.
Change Reference Number: CHM122574688 US EAST (NA5,NA9, ASH02): Friday October 18th 09:00 PM US Pacific Daylight Time (19/10 04:00 UTC) Expected Total Duration: 3 Hours.
Note this maintenance is specific only to the affected data center locations and other Geographic Regions will continue to function normally.
Posted Oct 02, 2019 - 00:19 UTC
This scheduled maintenance affected: NA - US East (Managed Hosting ASH02, NTT Cloud NA9, CPNC).