Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 16, 2018 - 11:00 UTC
Scheduled
Impact: CPNC IPSEC/Direct/Private Connect clients without the High Availability option will see downtime for up to 15 minutes during reload of router. All other client traffic is expected to not be impacted, however there will be medium risk of brief latency and or packet-loss during ISP fail-overs.
Dear Client
On the date listed below engineers will be performing maintenance in the following cloud and manage hosting locations. Engineers have identified a potential issue with primary router in this location. To prevent unplanned disruption of service. engineers will reload device in this Fridays maintenance window. Prior to reload engineers will fail-over to secondary router. This is a medium risk maintenance with the possibility of brief latency and or packet loss. During the reload of the primary router CPNC IPSEC, Direct, and Private Connect clients without the High Availability option will have service down for up to 15 minutes.
Change Reference Number: CHM117604093
Sydney (AU1,AU6, AU9,SYD01): Friday March 16th 09:00 PM Australia Eastern Standard Time (11:00 UTC)
Expected Total Duration: 2 Hours
Note this maintenance is specific only to the affected data center locations and other Geographic Regions will continue to function normally.
Posted Mar 14, 2018 - 20:21 UTC
This scheduled maintenance affected: AU - Sydney (NTT Cloud AU1, NTT Cloud AU6, NTT Cloud AU9, CPNC).