EMERGENCY MAINTENANCE: US WEST (NA3,NA12) INFRASTRUCTURE
Scheduled Maintenance Report for Dimension Data Public Cloud Status
Completed
The scheduled maintenance has been completed.
Posted Jan 21, 2020 - 10:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 21, 2020 - 05:00 UTC
Scheduled
Impact: No impact to our clients is expected

Dear Client

On the date listed below engineers will be performing maintenance in the following locations. This maintenance is needed to perform replacement of network component supporting Cloud and Managed Hosting services, to prevent unplanned outage.. This is a switch device and all connections are redundant on second switch. Although this should be a no impact change , there is a low risk of brief latency and or packet loss during switch fail-over for both Cloud and Managed Hosting services.

Change Reference Number: CHG0000462
US West: (NA3,NA12): Monday January 20th 09:00 PM US Pacific Standard Time (21/1 05:00 UTC)
Expected Total Duration: 5 Hour

Note this maintenance is specific only to the affected data center locations and other Geographic Regions will continue to function normally.
Posted Jan 14, 2020 - 21:41 UTC
This scheduled maintenance affected: NA - US West (Managed Hosting - SNU01, Public CaaS - NA3, Public CaaS - NA12).