SCHEDULE MAINTENANCE: NEW ZEALAND (AU11) CLOUD INFRASTRUCTURE
Scheduled Maintenance Report for NTT Ltd. Cloud
Completed
The scheduled maintenance has been completed.
Posted Feb 07, 2020 - 21:00 UTC
Update
This maintenance has been extended until 0300 UTC from its original completion time.
Posted Feb 08, 2020 - 03:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 07, 2020 - 10:00 UTC
Scheduled
Impact: No Impact to client is expected with exceptions. This is a medium risk maintenance. See exceptions below.

Dear Client

On the date listed below engineers will be performing scheduled maintenance in the location listed below. This maintenance is necessary to perform upgrades to the switch infrastructure supporting the Cloud Services. During this maintenance we will be upgrading switch devices to the latest vendor approved and tested OS release. The upgrades will be done in a rolling fashion with no expected impact to client cloud environments. See below for exceptions. Engineers will take every precaution to avoid client impact. However, this is considered a medium risk maintenance with the possibility of brief latency, performance impact and or packet loss, during fail-overs.


Change Reference Number: CHG0000762
New Zealand (AU11): Friday February 7th 09:00 PM Australia Eastern Daylight (10:00 UTC)
Expected Total Duration: 8 Hours

Exceptions: Clients who opted to install custom solutions outside of our cloud solution without network redundancy may see outages during switch reloads.

Note this maintenance is specific only to the affected data center locations and other Geographic Regions will continue to function normally.
Posted Jan 28, 2020 - 21:06 UTC
This scheduled maintenance affected: AU - New Zealand (Managed Hosting HLZ01, NTT Cloud AU11).