Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Sep 07, 2019 - 02:02 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary. This maintenance has been extended for another hour from the schedule window.
Posted Sep 07, 2019 - 01:00 UTC
Update
Dear Client Due to unforeseen circumstance the follow maintenance has been moved from August 30th to September 6th. Sorry for any inconvenience this may cause.
Posted Aug 26, 2019 - 15:37 UTC
Scheduled
Impact: Clients with CPNC Site to Site VPN and Direct Connect Service without High Availability option will experience an outage for the duration of the primary device upgrade.
Dear Client
On the date and time listed below engineers will be performing maintenance in the following cloud locations. During the maintenance engineers, will be performing vendor recommended software upgrades. Services will be failed over from the primary to the secondary device during failover packetloss /latency will be experienced. During the upgrade of the primary device clients with CPNC Site to Site VPN and Direct Connect Service without High Availability option will experience an outage for the duration of the primary device upgrade. Clients with High Availability option should not be impacted.
Change Reference Number: CHM122140129 Canada: (CA1, CA2): Friday September 6th 09:00 PM Eastern Daylight Time (7/9 01:00 UTC) Expected Total Duration: 2 Hour
Note this maintenance is specific only to the affected data center locations and other Geographic Regions will continue to function normally.
Posted Aug 08, 2019 - 21:06 UTC
This scheduled maintenance affected: CA - Canada (Managed Hosting YYZ01, NTT Cloud CA1, NTT Cloud CA2).