Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 27, 2018 - 05:00 UTC
Scheduled
Impact: Clients may see up to 3 seconds of latency or packet-loss during fail-over on two occasions during window. UI/API will be in Network Maintenance Mode for duration of maintenance. See notes below for restrictions.
Dear Client
On the date listed below engineers will be performing maintenance in the following cloud location. This maintenance is needed to implement additional protections against network storms. During the maintenance, engineers will be performing vendor recommended configuration changes to network devices. Changes will be made 1 device at a time. During fail-overs there is medium risk of brief packet drops and or latency during fail-over process. These are non-stateful fail-overs , open connections will reset. In addition, during this maintenance the UI/API will be in Network Maintenance mode. See notes below for restrictions.
Change Reference Number: CHM117041620
US WEST (NA12): Friday January 26th 09:00 PM US Pacific Standard Time (27/1 05:00 UTC)
Expected Total Duration: 3 Hours
Note: Network Maintenance Mode :
1) The Admin UI and API will be available during the maintenance window, but users will be subject to the restrictions described in #2 below.
2) Starting at the beginning of maintenance event, the Admin UI and API will stop accepting any requests for actions related to Cloud Networks. This means users will not be able to deploy or make changes to Vlans, VIPs , ACLs or NATs. Please note that all deployed Cloud Servers and Networks will continue to function as normal - the system will simply block actions from being made using the Admin UI or API.
3) Except for the restrictions related to Cloud Networks all other Cloud functions will continue normally.
4) Once the maintenance is complete, the ability to take actions related to Cloud Networks will be restored.
This maintenance is specific only to the affected data center locations and other Geographic Regions will continue to function normally.
Posted Jan 17, 2018 - 21:00 UTC
This scheduled maintenance affected: NA - US West (NTT Cloud - NA12).