SCHEDULED MAINTENANCE: AP3 / AP3-MH CLOUD INFRASTRUCTURE MAINTENANCE
Scheduled Maintenance Report for NTT Ltd. Cloud
Completed
The scheduled maintenance has been completed.
Posted Aug 31, 2018 - 16:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 31, 2018 - 12:02 UTC
Scheduled
Impact: The Cloud UI/API will be in Maintenance Mode for up to 4 hours see note below for restrictions.

Dear Client

On the date listed below engineers will be performing maintenance in the following cloud locations. This maintenance is necessary to perform patching of the infrastructure supporting the cloud UI/API. During this maintenance we will be upgrading infrastructure devices to the latest vendor approved and tested OS patches. The Cloud UI/API will be in UI/API Maintenance Mode for first 3 hours of maintenance see note below for client restrictions. Deployed client cloud servers will continue to function without interruption.

Change Reference Number: CHM118892109
European Region (All Locations): Friday August 31st 08:00 PM GMT (12:00pm UTC)
Expected Total Duration: 4 Hour

Note: UI/API Maintenance Mode:

1) The Admin UI/API will be available during the maintenance window, but users will be subject to the restrictions described in #2 and #3 below.

2) Starting one hour before the maintenance event, the Admin UI and API will stop accepting any requests for any actions related to Cloud Servers or Networks. Please note that all deployed Cloud Servers and Networks will continue to function as normal - the system will simply block actions from being made using the Admin UI or API. Changes requested prior to the one-hour limit will continue to process with status updates in the Admin UI or API until the event begins.

3) Beginning with the start of the maintenance window, the Admin UI and API will stop updating the status of Cloud Servers or Cloud Images in the affected data center. For example, if a server is shut down or rebooted from the Guest OS, the Admin UI/API will not reflect that change.

4) Once the maintenance is complete, the ability to take actions related to Cloud Servers, Networks and Cloud Images will be restored and the system will update the status of all deployed Cloud Servers.

This maintenance is specific only to the affected data center locations and other Geographic Regions will continue to function normally.
Posted Aug 09, 2018 - 16:56 UTC
This scheduled maintenance affected: AP - Singapore (Managed Hosting SIN01, NTT Cloud AP3).