Dimension Data CloudControl UI Software Upgrade (AP Geo)
Scheduled Maintenance Report for NTT Ltd. Cloud
Completed
The scheduled maintenance has been completed.
Posted Oct 24, 2019 - 13:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 24, 2019 - 12:00 UTC
Scheduled
We will be performing a minor software upgrade to the CloudControl UI in all Geographic Regions on Thursday October 24th during the normal software upgrade window in each region:

CloudControl Software Change Id: CCCHANGE-264
Time: See Software Upgrade Maintenance Schedule at https://docs.mcp-services.net/x/AQMu for the specific windows in each Geographic Region
Expected Total Duration: 10 minutes during a 60 minute window

With this minor software upgrade, the UI is being updated to replace the existing Essentials and Advanced Cloud Server Snapshot plans with new One Month, Three Month, and Twelve Month plans. Existing servers with Snapshots enabled will be unaffected, but going forward users will need to use the new plans when adding Snapshot service onto a server or modifying the plan of an existing server. For complete details, see:

October 2019 Changes to Cloud Server Snapshot Plans - https://docs.mcp-services.net/x/UIAkAQ
Introduction to Cloud Server Snapshots - https://docs.mcp-services.net/x/DoBk
How to Enable Cloud Server Snapshots on a Server - https://docs.mcp-services.net/x/EIBk
How to View and Manage Snapshots for a Cloud Server - https://docs.mcp-services.net/x/FoBk

Note the old Essentials and Advanced plans are expected to remain available for use only until the last Geographic Region is completely updated at approximately 21:00 UTC.

During the software upgrade, all Cloud Servers and Networks you've deployed will be unaffected. However, the CloudControl UI will be unavailable during the software upgrade for the duration listed above. The API will remain available and is able to process requests in the affected Geographic Regions during their windows.
Posted Oct 16, 2019 - 17:43 UTC
This scheduled maintenance affected: NTT Cloud AP.