Scheduled Maintenance: Dimension Data Cloud Monitoring Software Upgrade-North America
Scheduled Maintenance Report for NTT Ltd. Cloud
Completed
The scheduled maintenance has been completed.
Posted Apr 18, 2017 - 10:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 18, 2017 - 04:00 UTC
Scheduled
We will be performing a major software upgrade of the Cloud Monitoring software in the North America Geographic Region on Tuesday April 18th. Given the long-running nature of the upgrade, this event is being started at an earlier time than the usual software upgrade maintenance window in order to avoid impact during business hours:

Time: Beginning at Tuesday April 18th 12:00 AM Midnight Eastern Daylight / Monday April 17th 9:00 PM Pacific Daylight (Tuesday April 18th 04:00 UTC)
Expected Total Duration: Intermittent downtime over a 6 hour period starting at the start of the window

This upgrade will provide more timely collection of performance statistics and more granular reporting of those statistics, as well as improvements to ad-hoc report generation.

There is no effect on the Cloud UI, API, or deployed Cloud Servers and Networks. However, the Cloud Monitoring service will be intermittently unavailable and changes to Monitoring configurations will be blocked during the timeframe listed above.
Posted Mar 17, 2017 - 12:37 UTC
This scheduled maintenance affected: NA - US West (Cloud Monitoring) and NA - US East (Cloud Monitoring).