SCHEDULED MAINTENANCE: AU GEO CLOUD INFRASTRUCTURE MAINTENANCE

Scheduled Maintenance Report for NTT Ltd. Cloud

Completed

The scheduled maintenance has been completed.

Posted Sep 18, 2018 - 10:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 17, 2018 - 10:00 UTC

Scheduled

Impact: The UI/API will be in Cloud Monitoring/Auto-Scaling Maintenance Mode for duration of maintenance see note below for restrictions. No impact to functionality of client environments expected.

Dear Client

On the date listed below engineers will be performing maintenance in the following cloud locations. This maintenance is necessary to perform upgrades of the infrastructure supporting the cloud UI/API. During this maintenance, we will be upgrading infrastructure devices to the latest vendor approved and tested IOS. The Cloud UI/API will be in Cloud Monitoring/Auto-Scaling Maintenance Mode for durations of maintenance see note below for client restrictions. Deployed client cloud servers will continue to function without interruption.

Change Reference Number: CHM118712271
AU GEO (MEL01; AU1; AU2; AU10; CSfM AU2; HLZ01; AU6; AU8; AU9; AU11; CSfM AU8; Hosted UC AU11 & AU12; SYD01; CSfM AU1; Hosted Desktop SYD01;) : Monday September 17th 08:00 PM AEST Zone (10:00 UTC)
Expected Total Duration: 24 Hours

Note: Cloud Monitoring/Auto-Scaling Maintenance Mode:

1) The Admin UI and API will be available during the maintenance window, but users will be subject to the restrictions described in #2 below.
2) Starting at the beginning of maintenance event, the Admin UI and API will stop accepting any requests for actions related to Cloud Monitoring or Auto-Scaling. This means users will not be able to deploy or make changes to Cloud Monitoring or Auto-Scaling. Please note that all auto-scaling rules will continue to function as expected. Clients will continue to receive all email notifications from service. However, clients will not be able to see monitoring data during this period.
3) Except for the restrictions related to Cloud Monitoring/Auto-Scaling all other Cloud functions will continue normally.
4) Once the maintenance is complete, the ability to take actions related to these services will be restored.

This maintenance is specific only to the affected data center locations and other Geographic Regions will continue to function normally.

Posted Aug 14, 2018 - 23:45 UTC

This scheduled maintenance affected: AU - New Zealand (Managed Hosting HLZ01, NTT Cloud AU8, NTT Cloud AU11) and AU - Sydney (NTT Cloud AU1, NTT Cloud AU6, NTT Cloud AU9).