Scheduled Maintenance: Dimension Data CloudControl Classic UI and API Software Upgrade
We will be performing a minor software upgrade to the CloudControl API in all Geographic Regions on Thursday March 30th during the normal software upgrade window in each region:
Time:
North America: 05:00 AM Eastern Daylight / 2:00 AM Pacific Daylight (09:00 UTC)
South America: 06:30 AM Brasília Standard (09:30 UTC)
Australia: 09:00 PM Australia Eastern Daylight (10:00 UTC)
Canada: 06:00 AM Eastern Daylight / 3:00 AM Pacific Daylight (10:00 UTC)
Canberra: 09:30 PM Australia Eastern Daylight (10:30 UTC)
Asia-Pacific: 09:00 PM Japan Standard Time (12:00 UTC)
Africa: 08:00 PM South Africa Standard Time (18:00 UTC)
Europe: 09:00 PM Central European Daylight (19:00 UTC)
Israel: 11:00 PM Israel Daylight (20:00 UTC)
Expected Total Duration: 30 minutes
This minor software upgrade prepares the system for the retirement of the Classic UI on Monday April 3rd.
Effective Monday April 3rd, we are retiring the Classic UI and Cloud Files feature of its Cloud (CaaS) services. Support for both the Classic UI and Cloud Files will cease as of that date. Please refer to the announcement on 16 February 2017 for more information at http://cloud-status.dimensiondata.com/incidents/jr2h5v41kjnh
In addition, the upgrade addresses a bug affecting the Expand Disk function where disk expansions are intermittently failing and ending in a “locked” state preventing further actions against the local disk.
During the software upgrade, all Cloud Servers and Networks you've deployed will be unaffected. However, the CloudControl API will be unavailable during the software upgrade for the duration listed above. The Updated UI will remain available but will be unable to process requests in the affected Geographic Regions during their windows.
Posted Mar 28, 2017 - 13:14 UTC
This scheduled maintenance affected: AP - Hong Kong (NTT Cloud AP2, NTT Cloud AP5), AU - New Zealand (NTT Cloud AU8, NTT Cloud AU11), EU - Germany (NTT Cloud EU6), EU - United Kingdom (NTT Cloud EU8), AP - Singapore (NTT Cloud AP3), AF - Johannesburg (NTT Cloud - AF3), EU - Belgium (CaaS EU9), AU - Sydney (NTT Cloud AU1, NTT Cloud AU6, NTT Cloud AU9), CA - Canada (NTT Cloud CA1, NTT Cloud CA2), EU - Amsterdam (NTT Cloud EU7), NA - US West (NTT Cloud - NA12), and NA - US East (NTT Cloud NA9).