Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 03, 2018 - 19:01 UTC
Scheduled
Impact: No Impact to client is expected with exceptions. This is a medium risk maintenance. See exceptions below.
Dear Client
On the date listed below engineers will be performing maintenance in the following cloud locations. Engineers have identified an issue with the switch infrastructure that can lead to switches to auto-reload. Engineers will perform vendor recommended IOS upgrades to correct the issue and prevent unplanned outages. The upgrades will be done in a rolling fashion with not expected impact to client cloud environments. See below for exceptions. Engineers will take every precaution to avoid client impact. However, this is considered a medium risk maintenance with the possibility of brief latency and or packet loss, during fail-overs.
Change Reference Number: CHM118251637 Belgium (EU9): Friday August 3rd 09:00 PM Central European Standard (19:00 UTC) Expected Total Duration: 10 Hours
Exceptions: Clients who opted to install custom solutions outside of our cloud solution without network redundancy may see outages during switch reloads.
Note this maintenance is specific only to the affected data center locations and other Geographic Regions will continue to function normally.
Posted Jun 12, 2018 - 00:44 UTC
This scheduled maintenance affected: EU - Belgium (CaaS EU9).