EMERGENCY MAINTENANCE: SJC03 DATA CENTER
Scheduled Maintenance Report for NTT Ltd. Cloud
Completed
The scheduled maintenance has been completed.
Posted Mar 24, 2017 - 11:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 24, 2017 - 09:45 UTC
Scheduled
Impact: Client to Site and Site to Site VPN traffic to and from SJC03 Data Center including internal traffic to and from this location to other Manage Hosting locations such as ASH01, ASH02, IAD03 , may experience latency for up to 1 hour, and a reset of vpn tunnels.

Dear Client

On the date listed below engineers will be performing maintenance in the location listed below. This maintenance is necessary to apply increased debugging to our vpn device for troubleshooting incidents of brief latency of traffic across our VPN connections between managed hosting locations. Engineer will run increased debugging for 1 hour at the time listed below. During this period clients will experience a reset of VPN connects to SJC03.

Change Reference Number: CHM114587535
Managed Hosting Datacenter (SJC03) : Friday March 24th 02:45 AM Pacific Daylight Time (09:45 UTC)
Expected Total Duration: 1 Hour

Note this maintenance is specific only to the affected data center location and other Geographic Regions will continue to function normally.
Posted Mar 23, 2017 - 19:03 UTC
This scheduled maintenance affected: NA - US West (Managed Hosting SJC03).