Subject: Notice to users - Retirement of the Classic UI and Cloud Files feature on 3 April 2017
Scheduled Maintenance Report for NTT Ltd. Cloud
Completed
The scheduled maintenance has been completed.
Posted Apr 03, 2017 - 23:45 UTC
Update
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 03, 2017 - 05:02 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 03, 2017 - 05:00 UTC
Scheduled
Dear Cloud client,

Dimension Data is retiring the Classic UI and Cloud Files feature of its Cloud (CaaS) services on
3 April 2017. Support for both the Classic UI and Cloud Files will cease as of that date.

Classic UI
Commencing on 3 April 2017, you will be directed to a message page when attempting to access the Classic UI. This message page will contain instructions for accessing the Updated UI, as well as a link to the URL for the Updated UI.
You will already see a similar message page If your Vendor has already been transitioned to the Updated UI. While the Classic UI may still be accessed through this message page until 3 April 2017, Dimension Data recommends that you utilize the Updated UI at your earliest convenience.
If your Vendor has not been transitioned to the Updated UI by 3 April 2017 you will be provided with a message page containing a link to an unbranded version of the Updated UI.
The Classic UI will be formally retired, and thus no longer available for use, on 3 April 2017.

Cloud Files
Cloud Files is a legacy feature that Dimension Data only made available to certain clients and partners utilizing the North America Geography. If you are accessing the Cloud (CaaS) services via the URL for the Classic UI in the North America Geography, the message page noted above will also contain a link to a temporary administration UI for Cloud Files.
Starting 3 April 2017, you will no longer be able to create new Cloud Files accounts. Additionally, if you are an active user of Cloud Files, you will only be able to manage your existing Cloud Files accounts through the temporary administration UI or the API as of 3 April 2017. All access to Cloud Files (both via the temporary administration UI and the API) will be disabled on 1 May 2017. Please download all necessary files prior to this date. All Cloud Files accounts will be deleted shortly thereafter and no data will be retained.
Billing for use of the Cloud Files feature will cease at the end of the March 2017 billing cycle, which affords active Cloud Files users an additional month to migrate off the feature at no charge.
Dimension Data is not offering an alternative feature or service at this time.

Please contact us if you have any questions
Posted Feb 16, 2017 - 21:00 UTC
This scheduled maintenance affected: NA - US East (Managed Hosting ASH01, Managed Hosting ASH02, NTT Cloud NA9, Cloud Monitoring, CPNC), NA - US West (Managed Hosting SJC03, Managed Hosting - SNU01, NTT Cloud - NA12, Cloud Monitoring, CPNC), CA - Canada (Managed Hosting YYZ01, NTT Cloud CA1, NTT Cloud CA2, Cloud Monitoring, CPNC), EU - Amsterdam (Managed Hosting AMS01, NTT Cloud EU7, Cloud Monitoring, CPNC), EU - Germany (Managed Hosting FRA01, NTT Cloud EU6, Cloud Monitoring, CPNC), AP - Singapore (Managed Hosting SIN01, NTT Cloud AP3, Cloud Monitoring, CSfS AP9), EU - United Kingdom (NTT Cloud EU8, Cloud Monitoring, CPNC), AF - Johannesburg (NTT Cloud - AF3, Cloud Monitoring, CSfS AF4, CSfS AF5, CPNC), EU - Belgium (CaaS EU9, CPNC), and NTT Cloud CA.