Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 16, 2018 - 12:00 UTC
Scheduled
Impact: Client will see one to 3 instance of up to 15 minute network disruption in network traffic. This outage includes external traffic and traffic between Route Domains. Traffic between networks in a Route Domain should not be impacted. In addition the UI/API will be in Network Maintenance Mode for duration of maintenance see note below for restrictions.
Dear Client
On the date listed below engineers will be performing maintenance in the following cloud locations. This maintenance is necessary to perform upgrade of network devices supporting Cloud Services. During this maintenance we will be upgrading the architecture of the network infrastructure devices to the latest product approved configuration. Client will minimum of 1 maximum of 3 instance of up to 15 minute disruption of network services during the window. This outage includes inbound/ outbound external traffic and traffic between separate Route Domains. Traffic between networks in a Route Domain should not be impacted. Client traffic to and from the MCP across a CPNC link will also not be impacted. In addition the UI/API will be in Network Maintenance Mode for duration of maintenance see note below for restrictions. Although every precaution is being taken to limit the client impact and there is a medium risk of brief packet loss and or latency throughout the maintenance window.
Change Reference Number: CHM118920154 Singapore (AP7): Friday November 16th 09:00 PM Japan Standard (12:00 UTC) Expected Total Duration: 10 Hours
Note: Network Maintenance Mode:
1) The Admin UI and API will be available during the maintenance window, but users will be subject to the restrictions described in #2 below. 2) Starting at the beginning of maintenance event, the Admin UI and API will stop accepting any requests for actions related to Cloud Networks. This means users will not be able to deploy or make changes to Vlans, VIPs , ACLs or NATs. Please note that all deployed Cloud Servers and Networks will continue to function as normal - the system will simply block actions from being made using the Admin UI or API. 3) Except for the restrictions related to Cloud Networks all other Cloud functions will continue normally. 4) Once the maintenance is complete, the ability to take actions related to Cloud Networks will be restored.
This maintenance is specific only to the affected data center locations and other Geographic Regions will continue to function normally.
Posted Nov 13, 2018 - 21:51 UTC
This scheduled maintenance affected: AP - Singapore (CaaS AP7).