Dimension Data CloudControl API Software Upgrade (EU Geo)
Scheduled Maintenance Report for NTT Ltd. Cloud
Completed
The scheduled maintenance has been completed.
Posted Oct 08, 2019 - 19:45 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 08, 2019 - 19:00 UTC
Scheduled
We will be performing a minor software upgrade to the CloudControl API in all Geographic Regions on Tuesday October 8th during the normal software upgrade window in each region:

CloudControl Software Change Id: CCCHANGE-263
Time: See Software Upgrade Maintenance Schedule at https://docs.mcp-services.net/x/AQMu for the specific windows in each Geographic Region
Expected Total Duration: 45 minutes downtime

There are several changes associated with the API release relating to Cloud Snapshots:

1) Effective immediately, all Manual Cloud Server Snapshots will now be retained for only 14 days after creation.

2) To comply with the new retention policy, on the day of release, ALL Manual Snapshots older than 14 days will be deleted.

3) Effective immediately, users may have a maximum of five Manual Snapshots per server rather the current 10.

Additional changes related to the Snapshot feature will occur with the UI release occurring later in October.. For more details, see:
Introduction to Cloud Snapshots - https://docs.mcp-services.net/x/DoBk

In addition, an improvement has been made to improve the DRS Preview feature to avoid scenarios where users get an unexpected snapshot due to the chosen snapshot being purged. For details, see:
How to Start a DRS Preview for a Consistency Group - https://docs.mcp-services.net/x/uwE8

During the software upgrade, all Cloud Servers and Network assets you've deployed will be unaffected. However, the CloudControl API will be unavailable during the software upgrade for the duration listed above. The CloudControl UI will remain available but will be unable to process requests in the affected Geographic Regions during their windows.
Posted Oct 02, 2019 - 17:36 UTC
This scheduled maintenance affected: NTT Cloud EU.