Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 05, 2019 - 19:00 UTC
Scheduled
Impact: CPNC IPSEC/Direct Connect/Private Connect clients without the High Availability option will see downtime for up to 2 hours while primary device is replaced. All other client traffic is medium risk of brief latency and or packet-loss during router fail-overs up to 10 minutes during fail-over maximum of two.
Dear Client
On the date listed below engineers will be performing maintenance in the following locations. This maintenance is needed to perform replacement of network component supporting Cloud and Managed Hosting Services. During the maintenance engineers, will be performing vendor recommended replacement of core routers. Routers will be replaced in rolling fashion starting with secondary device. CPNC IPSEC/Direct Connect/Private Connect clients without the High Availability option will see downtime for up to 2 hours while primary device is replaced. All other client traffic is medium risk of brief latency and or packet-loss during router fail-overs up to 10 minutes during failover maximum of two. Note NON-HA Clients VPN tunnels that go down, will not come back up until client initiates interesting traffic after the maintenance.
Change Reference Number: CHM120970847 London (EU2,EU8,LHR03): Friday April 5th 09:00 PM Central European Standard (19:00 UTC) Expected Total Duration: 12 Hour
Note this maintenance is specific only to the affected data center locations and other Geographic Regions will continue to function normally.
Posted Mar 29, 2019 - 23:10 UTC
This scheduled maintenance affected: EU - United Kingdom (NTT Cloud EU8, CPNC).