Impact: During the maintenance clients with CPNC Site to Site VPN and Direct Connect Service without High Availability option will go down for 5 to 15 minutes.
Dear Client
On the date and time listed below engineers will be performing maintenance in the following cloud locations. This maintenance is necessary to perform vendor recommended IOS upgrade to network devices supporting the CPNC service. This upgrade is to address a recently identified bug that can cause an unexpected reboot of devices, when performing standard configuration changes. During the maintenance clients with CPNC Site to Site VPN and Direct Connect Service without High Availability option will go down for 5 to 15 minutes while the devices reload. Clients with High Availability may see brief latency during fail-over process.
Change Reference Number: CHM114526602
Canberra (AC2): Friday April 7th 10:00 PM Australia Eastern Standard Time (11:00 UTC)
Expected Total Duration: 2 Hour
Note this maintenance is specific only to the affected data center locations and other Geographic Regions will continue to function normally.