Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 24, 2018 - 14:00 UTC
Scheduled
Impact: No client impact expected, however high risk of disruptions to the following services. All services, including but not limited to Cloud UI/API, Cloud Services for Microsoft, Cloud and Manage Hosting Backup Services, CPNC Direct Connect, Cloud Services, and Managed Hosting Services. See notes for possible exceptions.
Dear Client
On the dates and times listed below the Datacenter Vendor is performing local regulatory power test in our Singapore facility. This maintenance is needed to maintain regulatory requirement for this facility. These power circuits support multiple devices in the location listed below. Although no impact to client services is expected, there is a high risk of impact to all services including but not limited to Cloud UI/API, Cloud Services for Microsoft (CSFM), Cloud and Manage Hosting Backup Services, Cloud Services, and Managed Hosting Services.
Change Reference Number: CHM119361670 Singapore (AP3,AP9,SIN01): Saturday November 17th 11:00 PM Japan Standard (14:00 UTC) Singapore (AP3,AP9,SIN01): Saturday November 24th 11:00 PM Japan Standard (14:00 UTC) Expected Total Duration: 13 Hours
Note: Any dedicated client equipment without redundant power will lose power. Service Delivery will reach out to clients directly who may have this scenario.
Posted Oct 10, 2018 - 00:36 UTC
This scheduled maintenance affected: AP - Singapore (Managed Hosting SIN01, NTT Cloud AP3, CSfS AP9).