Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 01, 2020 - 22:52 UTC
Scheduled
Impact: No Impact to client is expected with exceptions. This is a medium risk maintenance. See exceptions below.
Dear Client
On the date listed below engineers will be performing scheduled maintenance in the location listed below. This maintenance is necessary to perform upgrades to the switch infrastructure supporting the Cloud Services. During this maintenance we will be upgrading switch devices to the latest vendor approved and tested OS release. The upgrades will be done in a rolling fashion with no expected impact to client cloud environments. See below for exceptions. Engineers will take every precaution to avoid client impact. However, this is considered a medium risk maintenance with the possibility of brief latency and or packet loss, during fail-overs.
Change Reference Number: CHG0000757 Canada: (CA1, CA2): Friday January 31st 09:00 PM Eastern Standard Time (1/2 02:00 UTC) Expected Total Duration: 8 Hours
Exceptions: Clients who opted to install custom solutions outside of our cloud solution without network redundancy may see outages during switch reloads. Service Delivery will reach out to these clients directly.
Note this maintenance is specific only to the affected data center locations and other Geographic Regions will continue to function normally.
Posted Jan 17, 2020 - 22:57 UTC
This scheduled maintenance affected: CA - Canada (NTT Cloud CA1, NTT Cloud CA2).