SCHEDULED MAINTENANCE: US EAST (NA9) INFRASTRUCTURE MAINTENANCE
Scheduled Maintenance Report for NTT Ltd. Cloud
Completed
The scheduled maintenance has been completed.
Posted Aug 24, 2019 - 18:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 24, 2019 - 04:00 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Aug 19, 2019 - 02:31 UTC
Scheduled
SCHEDULED MAINTENANCE: US EAST (NA9) INFRASTRUCTURE MAINTENANCE

Impact: During fail-over, there is a risk of brief packet loss and or latency during fail-overs. In addition, the UI/API will be in Network Maintenance Mode for the duration of maintenance. See notes below for restrictions.

Dear Client
On the date listed below engineers will be performing maintenance on the following cloud location. This maintenance is needed to perform upgrades to network devices supporting cloud services. During the maintenance, engineers will be performing vendor recommended software upgrades to these devices. Engineers will work on devices in a rolling fashion requiring multiple fail-overs. These fail-overs are not state-full, so open client connections will reset. In addition, there is a medium risk of brief packet-loss and or latency during fail-over. The UI/API will be in Network Maintenance mode. See notes below for restrictions.

Change Reference Number: CHM122107384
US EAST (NA9): Friday, August 23rd 09:00 PM US Pacific Daylight Time (24/8 04:00 UTC)
Expected Total Duration: 14 Hour

Note: Network Maintenance Mode :

1) The Admin UI and API will be available during the maintenance window, but users will be subject to the restrictions described in #2 below.
2) Starting at the beginning of the maintenance event, the Admin UI and API will stop accepting any requests for actions related to Cloud Networks. This means users will not be able to deploy or make changes to Vlans, VIPs, ACLs or NATs. Please note that all deployed Cloud Servers and Networks will continue to function as normal - the system will simply block actions from being made using the Admin UI or API.
3) Except for the restrictions related to Cloud Networks all other Cloud functions will continue normally.
4) Once the maintenance is complete, the ability to take actions related to Cloud Networks will be restored.

This maintenance is specific only to the affected data center locations and other Geographic Regions will continue to function normally.
Posted Aug 19, 2019 - 02:24 UTC
This scheduled maintenance affected: NA - US East (NTT Cloud NA9, CPNC).