EMERGENCY MAINTENANCE: US EAST (NA5) CLOUD INFRASTRUCTURE
Scheduled Maintenance Report for NTT Ltd. Cloud
Completed
The scheduled maintenance has been completed.
Posted Jul 15, 2017 - 06:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 15, 2017 - 04:00 UTC
Scheduled
Impact: High Risk maintenance potential 0 to 5 minutes of network disruption for subset of clients.

Dear Client,

On the date and time listed below engineers will be performing maintenance in the following cloud location. Engineers identified a network device that is in an error state. To correct the error engineers and prevent potential unplanned outage engineers will need to reload the device. Due to the current error state engineers cannot guarantee that there will be no impact to client network traffic during fail-over. Engineers have deemed this a high risk change, with possible disruption of service of 0 to 5 minutes for clients who cloud IP subnets are listed below.

Client Subnets
10.118.150.0 255.255.255.0 thru 10.118.255.0 255.255.255.0
10.119.0.0 255.255.255.0 thru 10.119.43.0 255.255.255.0

Change Reference Number: CHM115421766
US EAST (NA5): Friday July 14th 09:00 PM US Pacific Daylight Time (15/7 04:00 UTC)
Expected Total Duration: 2 Hour

Note this maintenance is specific only to the affected data center locations and other Geographic Regions will continue to function normally.
Posted Jul 10, 2017 - 23:21 UTC