EMERGENCY Dimension Data CloudControl API Software Upgrade (EU Geo)
Scheduled Maintenance Report for Dimension Data Public Cloud Status
Completed
The scheduled maintenance has been completed.
Posted 3 months ago. Apr 10, 2019 - 19:10 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 3 months ago. Apr 10, 2019 - 19:00 UTC
Scheduled
We will be performing an emergency software upgrade to the CloudControl API in the Europe Geographic Region on Wednesday April 10th during the normal software upgrade window:

CloudControl Software Change Id: CCCHANGE-242
Time: 09:00 PM Central European Summer Time (19:00 UTC)
Expected Total Duration: 5 minutes

This minor software upgrade addresses a problem that results in servers getting “stuck” in a PENDING_CHANGE state when being started or stopped.

During the emergency software upgrade, all Cloud Servers and Networks you've deployed will be unaffected. However, the CloudControl API will be unavailable during the software upgrade for the duration listed above. The CloudControl UI will remain available but will be unable to process requests in the affected Geographic Regions during their windows.
Posted 3 months ago. Apr 10, 2019 - 16:45 UTC
This scheduled maintenance affected: Dimension Data Public CaaS Portal EU.